After-sale service

      Establish point-to-point distribution service mode, responsible person of each point fill in the daily point distribution form, to ensure that customer’ informations and comments caned back to related department timely, completely, and originally.
      In order to ensure customers’ satisfaction, we sets up a special customer service department to analysis and solve the customers’ problems about quality timely, and give customers a clear answer as soon as possible, or organize relevant departments to site investigation if it is necessary.
      If there is any quality problems of our products, we will unconditionally return and exchange them in time to ensure clients' interests.
      Customer service department will keep regular contact with customers by telephone or home visits at any time , by this way to solicit customers opinions and suggestions, to improve the quality of our products and services.
      The advices and consults we got form customers by the ways of interviews, letters, phone, fax and consultation, dedicated customer service department will solve and make records specially. All the informations about customers should timely feedback to the relevant departments of the company, the important information will be submitted to management layer to review.